Who we are

Online Lead Management (OLM) assist small or large
businesses in achieving their online or database goals.

OLM streamline customer enquiries to the appointment
stage and maximise every customer contact opportunity.

OLM maintain database integrity, refine the customer
touchpoint plan and deliver qualified customers to your

OLM can drive sales, information and appointments.

Our core business is managing customer contacts so,
you don’t have to.

We will help produce online sales that you would have
normally missed out on. OLM is 20% more cost effective
than an internal resource.

How we work together

We understand your challenges and turn them into integrated marketing strategies

We provide expert advice and partnerships

We listen to your needs and work to create a tailored strategy for your project

We work with integrity and passion to ensure we enjoy a shared success

Customer Spotlight

Mercedes-Benz Berwick

“Why do it yourself when you can have a company like OLM who I have trusted for over 10 years to look after my customer database for sales, service and lead management. As one of the most rewarded Mercedes-Benz Dealerships in Australia I can confidently say the support of OLM has been a driving force behind our success.”

Craig Howard
Dealer Principal
Mercedes-Benz Berwick
Metro Retailer of the Year
2013, 2014, 2016, 2017
Customer since 2006

BMW Group Australia

“OLM have worked with BMW for more than 9 years. Since day one, their service has been first-class. BMW Group Australia continue to work with OLM and have recommended their services to a number of our dealerships.”

Stuart Jaffray
General Manager
Marketing AU
BMW Group Australia
Customer since 2009


The quality of service is just incredible! The accuracy and efficiency of reporting is just the start. When you read the replies to a call made on our behalf you literally feel like you have spoken to the Customer yourself. They not only get to people we can’t get a hold of but then deliver vital information that puts us in a better position to either sell another car or improve our CSI. The quality of service is what makes OLM stand out in an area that is so difficult to manage ourselves in house.

Carl Martin
General Manager
Customer since 2007

Contact Us

Tell us Your Story

Address :

1300 656 881
Suite 2.01
3 Joseph Avenue
Moorabbin Airport, Victoria, 3194